Six-figure savings on a healthcare organization's Oracle NetSuite renewal.

Under the terms of the engagement, the specific identity of the client, industry sub-sector, contract structure, and dollar figures are protected under mutual confidentiality. Grapevine's work product and the client's commercial information are not disclosed publicly.

What we can share: the client is a healthcare organization operating with significant Oracle NetSuite dependency across multiple functional teams. Their approaching renewal represented one of the largest single line-items in their annual software budget, and the Oracle account team had proposed a renewal cost materially above the client's planning baseline — with limited transparency into how that number was constructed.

The client's finance and IT leadership engaged Grapevine to lead the negotiation strategy end-to-end, with Grapevine operating strictly behind-the-scenes. All Oracle-facing communication ran through the client's internal team, backed by Grapevine's benchmark data, strategy documents, and real-time advisory throughout the negotiation cycle.

The engagement followed Grapevine's standard three-phase methodology, tailored to the specifics of the client's situation:

The final executed renewal came in 32% below Oracle's opening position — a six-figure year-one saving verified against the confirmed baseline. The negotiated agreement also secured escalation caps protecting the following renewal period, and materially reduced the client's embedded license bloat.

The savings compound across the full multi-year contract term. Grapevine's fee was charged once, based on verified year-one savings only. The client keeps the recurring savings every year going forward.

Under the engagement's mutual confidentiality provisions, further specifics — including dollar amounts, contract structure, and client identity — are not disclosed publicly.